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Committed to the highest levels of customer service, Rice Home Medical CEO Carol Laumer created lean goals to allow maximum focus on patients while instilling confidence that the back office was running as smoothly. In the face of mounting industry requirements and a never-ending stream of fast-approaching deadlines, coordinating across locations was cumbersome and putting reimbursements at risk.
Looking for a solution to ensure business operations were as efficient as possible, she turned to Medforce to straighten out the company’s massive paper problem.
We are an industry of service. Medforce Technologies has helped me on my mission to help not only our customers, but our own people, by easing the burdens placed upon them and making their jobs easier.— Carol Laumer, Rice Home Medical CEO