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Case Study

Creating a platform for superior customer service

Franciscan Pharmacy & Home Medical Supply is a Catholic Health Initiatives affiliate and part of the CHI Franciscan Health system.  The company’s focus has always been to provide patients with the utmost care and attention. Working to better coordinate service across several locations and numerous hospital based therapists, Franciscan Pharmacy & Home Medical Supply selected Medforce to provide the technology that would literally get everyone on the same page.

Testimonials

We are a cost driver for the organization. I judge myself by what efficiencies can I build in to reduce cost. Medforce has been invaluable in helping me achieve savings. It’s just so considerable from an administrator point of view. We can do things really quickly. There is such an ease in the way we can add things, do different things, change things. CommandCenter is an intelligent workflow that helps with our productivity and accuracy.

— Mailroom Executive, A Fortune 20 Pharmacy


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