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A Dietary and Medical Services Provider (DMSP) who supplies medical and post-surgical products to long term care facilities, rehabilitation centers, and major medical providers was looking to reduce costs and streamline invoice processing across multiple vendors and multiple locations. The company reached out to Medforce for a business process management solution built on a foundation of paperless vendor files.
We reviewed every product on the market. None of them understood our industry as well as Medforce. Every other vendor required AeroFlow to change our own internal processes in order to meet their software requirements, rather than the other way around. Not Medforce. We have implemented workflows for all the processes in the organization so at any given time I can see exactly what everyone is doing and I can get productivity reports showing the quantity of work items and who did them. The more I work with CommandCenter, the more I love it; the possibilities are endless with this program.— Casey Hite, VP AeroFlow