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Case Study

Achieving lean across multiple locations

Committed to the highest levels of customer service, Rice Home Medical CEO Carol Laumer created lean goals to allow maximum focus on patients while instilling confidence that the back office was running as smoothly. In the face of mounting industry requirements and a never-ending stream of fast-approaching deadlines, coordinating across locations was cumbersome and putting reimbursements at risk.

Looking for a solution to ensure business operations were as efficient as possible, she turned to Medforce to straighten out the company’s massive paper problem.

Testimonials

I absolutely love Medforce and stand behind it 110%. I’ve been a part of many different software installations and by far it was the easiest conversion I’ve ever been a part of. It was just phenomenal. So many people have been burned by complex software making it difficult for staff to adapt. [Medforce] is so intuitive. Everything I need is at my fingertips.

— Irene Magee, VP Northeast Home Medical


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