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Northeast Home Medical Equipment was Medforce’s first customer, and has remained a loyal client for well over a decade. With Medforce’s document management and workflow automation systems in place, the company successfully navigated several mergers and acquisitions and has grown by over 150%.
It now takes fewer labor hours to complete the same tasks. Most importantly, our management can quickly identify employees that are under-performing and need help or reassignment. At any given time, with a click of the mouse, I can see who is doing what and when. My management can also ensure there are no bottlenecks by being able to monitor how much work is assigned to employees and re-allocate that assignment with a click if the employee is getting backlogged or calls in sick. All steps are audited enabling us to ensure that all processes are completed consistently and no steps are missed. Thanks to Medforce AeroFlow is several steps ahead of the competition. That’s a comfortable place to be.
— Casey Hite, VP AeroFlow