Focused on growing its reputation as a dedicated provider of high quality products and superior service, a Home Medical Equipment provider was very diligent about assessing operations and looking for opportunities for improvement. With competitive bidding and reimbursement cutbacks threatening margins, the leadership team needed all hands on deck to be focused on forwarding the mission. Looking more closely at their staff filer who was responsible for getting documentation into patient files, the company decided her time was better used focused on direct patient service.
We are an industry of service. Medforce Technologies has helped me on my mission to help not only our customers, but our own people, by easing the burdens placed upon them and making their jobs easier.
— Carol Laumer, Rice Home Medical CEO
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