Case Study

Creating a platform for superior customer service

Franciscan Pharmacy & Home Medical Supply is a Catholic Health Initiatives affiliate and part of the CHI Franciscan Health system.  The company’s focus has always been to provide patients with the utmost care and attention. Working to better coordinate service across several locations and numerous hospital based therapists, Franciscan Pharmacy & Home Medical Supply selected Medforce to provide the technology that would literally get everyone on the same page.

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I absolutely love Medforce and stand behind it 110%. I’ve been a part of many different software installations and by far it was the easiest conversion I’ve ever been a part of. It was just phenomenal. So many people have been burned by complex software making it difficult for staff to adapt. [Medforce] is so intuitive. Everything I need is at my fingertips.

— Irene Magee, VP Northeast Home Medical


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