Facing rapid growth in an uncertain healthcare environment, AeroFlow Healthcare needed to get control of the company’s processes and paperwork. There were multiple, disparate systems being used to manage operations and many mission-critical processes were being handled solely through email, exposing opportunities for error. Once AeroFlow implemented Medforce document management and business process management tools, the company had the consolidated, real-time insight needed to make smart decisions and effectively oversee growth.
We love it. The thing I can’t stress enough is: it gives me peace of mind. When I leave at the end of the day, every patient is accounted for. Every patient that doesn’t have an answer today, we will pick it up where we left off tomorrow morning. They don’t get lost. There is no way we could do the volume of work we do now with the number of people we have without Medforce.
— Marilyn Kase, Franciscan Pharmacy & Home Medical DME Supervisor
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