Medforce Blog

How Workflow Automation Breeds Better Business Intelligence

October 24, 2017

Category: General

Many healthcare organizations are moving toward business intelligence (BI) because it is simply too costly not to. Some organizations report a 36 percent lower spend by introducing standardized BI tools into the workplace. Effective data collection allows healthcare organizations to understand current trends and look for future ones, too.

Healthcare organizations are using lean strategies and best practices as performance improvement methods to decrease costs while providing better customer care. A key part of the shift to BI is workflow automation, a process to replace paper-based processes with digital ones. When the necessary information you need is digital, you can then effectively perform all kinds of BI data mining and analysis for new insights and improvements.

Workflow automation also allows you to identify labor-intensive tasks being performed by high paid employees, and in turn you can streamline them or move them to more appropriately skilled personnel. Duplicate tasks can be removed from the workflow entirely for maximum productivity. Many healthcare organizations say that Introducing standardized digital forms to replace disparate paper forms is the best change they’ve made; manual data entry tasks are greatly reduced or eliminated, and staff members can focus on other tasks.

Here are some key areas in which healthcare organizations have found maximum improvements through workflow automation, streamlining costs and data insights that were previously inaccessible.

Having an electronic medical record (EMR) system is the best way to streamline your workflow. It will ensure compliance across your entire organization and transform your medical record audits from the painful manual procedure to a streamlined digital process for more insight. Manual audits deplete revenue and profit margin, and many organizations that have made the switch say that the automated workflow allows greater ease of sharing audit information to appropriately authorized individuals. The required data is received in a timely manner, and the built-in audit trail greatly reduces the back-and-forth that is so costly—and so common—with traditional audits.

And we all know how inaccurate coding can affect your bottom line by affecting reimbursements. Workflow automation is much more efficient with less error, so it greatly increases the productivity of your billing department. Claims are easier and get submitted in a much more timely fashion.

Risk reporting is another area in which an automated workflow can offer tremendous advantages. It is crucial for healthcare providers delivering care to report anything that may compromise patient care. In an automated workflow, the cumbersome paper forms are replaced with BI to easily document safety incidents, as well as provide criteria-specific electronic automated reports for both your internal and external reporting needs.

Implementing an automated workflow in these key areas creates success across your entire organization. Your BI will put you in a much leaner, responsive position, and benefits will be reflectedt in your bottom line. Across your organization, your staff will soon be on a whole new level of decision-making, driven by intelligent systems that help them do more.

Progressive and competitive healthcare organizations have made the switch to automated workflows, and they’re reaping the benefits of improved efficiency, increase revenue, better outcomes, and improved patient experiences.  




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